The Principal Secretary in the Ministry of Information, Communication, Science, Technology and Innovation (MICSTI), Mr Kanono Ramashamole, has led the rollout of a pilot programme for Lesotho’s new digital/service identification system, marking a significant step toward improving service delivery and accelerating the country’s digital transformation.
In the interview, the Principal Secretary said the system will make it easier for citizens to access a wide range of both public and private services, while also modernizing interactions between citizens and government institutions by reducing paperwork, easing long queues, and improving overall efficiency in service delivery.
He further noted that the initiative is still in its early stages and will first undergo a testing phase. The pilot programme is set to begin on April 2, 2026, and will involve approximately 10,000 participants.
Adding to this, the Director General in the Department of Information, Communication and Technology, Mr Thapeli Tjabane, stated that in order to register for the digital/service identification system, individuals will be required to present a valid national identity document and a registered SIM card number. He also noted that users will undergo biometric registration as part of the process to ensure secure and reliable identification.
Source: Department of Information, PR UNIT
